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QNAP will repair or replace the Product with new or used components with performance equal to the original components. The Product must be returned as instructed by QNAP.

QNAP will provide repair or replacement services if the Product does not function properly during the extended warranty period.

For any Product defects that result from the said causes, QNAP will provide repair or replacement services within the warranty period.

The Term only applies to Products that cannot be used properly due to defects caused during manufacturing or by any of the materials used.

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Under normal use and service, every hardware portion of the Products will be free from physical defects in material and workmanship during the warranty period, or the Products will be repaired or replaced as determined solely by QNAP.

QNAP warrants its Products against defects in material and workmanship.

Any other information the data subject provides QNAP (such as their preferences).įor more information, visit the QNAP Privacy Policy page ( ).

QNAP will not provide the personal data of any data subject to any other persons or parties without written agreement and will only collect the following personal data: QNAP changed the standard warranty period for QNAP devices purchased from January 16th 2019.Īccording to the EU General Data Protection Regulation, US California Consumer Privacy Act and other applicable laws and regulations, QNAP can process the personal data of any identifiable natural person (hereinafter referred to as “Data Subject”) only to fulfill contractual obligations or to preserve overriding legitimate interests. You must upload your invoice to complete the warranty process. An original Product invoice is required for a warranty purchase. Otherwise, you cannot purchase a warranty extension but can still register your Product on the QNAP official website. You can purchase, register and activate an extension warranty on the QNAP official website within 9 months of your Product purchase.

and its affiliates (hereinafter referred to as 'QNAP') official website (link) and Warranty Terms and Conditions (hereinafter referred to as 'Term') before purchasing a QNAP product (hereinafter referred to as 'Product'). Please read carefully the terms and conditions of the QNAP® Systems, Inc.

Guideline for Choosing and Upgrading NAS.

Video Surveillance Device Management System.

Configure network settings (QNE Network).

Configure network settings (QTS & QuTS hero).

With Linux and ZFS, QuTS hero supports advanced data reduction technologies for further driving down costs and increasing reliablility of SSD (all-flash) storage.

QuTS hero is the operating system for high-end and enterprise QNAP NAS models. WIth Linux and ext4, QTS enables reliable storage for everyone with versatile value-added features and apps, such as snapshots, Plex media servers, and easy access of your personal cloud. QTS is the operating system for entry- and mid-level QNAP NAS.